Shipping Policy

Educational Stem Solutions, LLC ships to the following states: Maine, New Hampshire, Massachusetts, Vermont, Rhode Island, Connecticut and New Jersey. Products purchased through our on-line store are available for shipment to these states and are not generally available for customer pick-up.

The customary method of shipment of parcels weighing less than 50 lbs. is United States Postal Service, United Parcel Service (UPS) or Federal Express. Shipments weighing more than 50 lbs. may be shipped via Common Carrier. Orders placed through our online webstore are shipped within 3-5 days of receipt of purchase order and or satisfaction of alternative payment terms. Customers will be notified if any items purchased are backordered. Contact Educational Stem Solutions for shipping confirmation/tracking information. Ground shipping charges for Vex and littleBits products are provided free of charge.

Return Policy
A return authorization from Educational Stem Solutions is required for all returns. Requests for returns may be sent to or by telephone at 603-232-2620.